Terms & Conditions

Terms and Conditions for Curlett Jones Estates

Last Updated: 24th March 2025

Welcome to Curlett Jones Estates (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website www.curlettjones.co.uk (the “Site”) and the services we offer, including but not limited to sales, lettings, property management, block management, investment services, and serviced accommodation.

By accessing or using the Site, you agree to be bound by these Terms, our Privacy Policy, and any other applicable policies. If you do not agree with any part of these Terms, please refrain from using our website or services.

1. About Us

Curlett Jones Estates is an estate agency with branches in Southport, Liverpool, Newcastle-under-Lyme, and Newcastle-upon-Tyne, providing a range of property-related services, including sales, lettings, property management, block management, investment advice, and serviced accommodation.

2. Services Provided

We offer the following services:

Property Sales: We assist clients in buying and selling properties, including investment properties.
Lettings: We help landlords let their properties and assist tenants in finding suitable rental homes.
Property Management: We offer full property management services for landlords.
Block Management: We manage residential and commercial blocks of flats or buildings.
Serviced Accommodation: We manage and offer short-term rental properties for those looking for accommodation.

3. Use of Our Website

You agree to use this website in accordance with all applicable laws and regulations.
You will not use the website for any unlawful, harmful, or fraudulent purpose.
You agree not to attempt to gain unauthorised access to any part of the website or any systems connected to it.

4. Content on the Website

All content on our website, including property listings, images, text, logos, and design, is the property of Curlett Jones Estates or licensed to us. You may not copy, reproduce, modify, or distribute any of the content without prior written consent from us.

While we make every effort to ensure that the information on our website is accurate and up-to-date, we cannot guarantee the accuracy, completeness, or reliability of the content. Property details, availability, and prices are subject to change without notice.

5. Registration and User Accounts

To access certain features of the website, such as contacting us for more information on properties or services, you may be required to create an account. You must provide accurate and complete information when creating an account and keep your account details secure.

You are responsible for all activities under your account, whether authorised by you or not.

6. Property Listings and Availability

The property listings on our website are provided for informational purposes only. Availability, prices, and other details may change without notice.

We reserve the right to remove or amend any property listing or service description at any time.

7. Client Obligations

Provide accurate and complete information about your property or requirements.
Comply with all relevant legislation, including landlord obligations, safety standards, and tenancy laws.
Ensure all payments for services are made in a timely manner.

8. Payment and Fees

Our services are subject to fees that may vary depending on the type of service and location. Details of our fees will be provided at the time of service agreement.

You agree to pay all applicable fees associated with the services provided. We may update our fees from time to time, and you will be notified in advance of significant changes.

9. Limitation of Liability

We strive to provide excellent service, but we are not liable for any loss, damage, or inconvenience arising from the use of our website or services.

We are not liable for any third-party websites or services linked to from our website.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or any other liability that cannot be excluded or limited by law.

10. Privacy and Data Protection

Our Privacy Policy outlines how we collect, use, and protect your personal data. By using our website or services, you consent to the collection and use of your data in accordance with our Privacy Policy.

11. Third-Party Websites

Our website may contain links to third-party websites for your convenience. These sites are not under our control, and we are not responsible for their content or practices.

12. Termination

We reserve the right to suspend or terminate your access to our website or services at any time, without notice, for any reason, including violation of these Terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page, and the “Last Updated” date will reflect the most recent changes. We encourage you to review these Terms regularly to stay informed.

15. Contact Information

If you have any questions or concerns about these Terms or our services, please contact us at:

Curlett Jones Estates:
631 Lord Street, Southport, PR9 0AN
18 Crosby Road North, Liverpool, L22 4QF
3-4 Portland Terrace, Newcastle, NE2 1QQ
22 Brunswick Street, Newcastle-under-Lyme, ST5 1HH
Phone:
01704 537950
0151 673 1239
0191 406 2899
01782 940 828
Email: hello@curlettjones.co.uk
Website: www.curlettjones.co.uk

Tenancy Holding Deposit Terms and Conditions

1. Purpose of the Holding Deposit

The holding deposit is taken to secure the property for the applicant(s) for a period of one (1) week while references and affordability checks are completed. During this time, the property will not be marketed to other prospective tenants.

The payment of a holding deposit does not constitute a tenancy agreement or an offer of tenancy. It is a commitment to proceed with the application process, subject to satisfactory references and approval by the landlord.

2. Amount and Payment

The holding deposit amount is equivalent to one week’s rent and must be paid upon submission of the tenancy application.

3. Conditions for Refund

The holding deposit will be refunded in full if:

The tenancy agreement is successfully entered into.
The landlord decides not to proceed with the tenancy.

4. Grounds for Withholding the Holding Deposit

The holding deposit may be retained by the landlord or agent if the applicant:

Provides false, misleading, or inaccurate information on the application form that materially affects their suitability as a tenant.
Fails to pass referencing due to inaccurate or false information provided.
Changes their circumstances or withdraws from the application voluntarily after paying the holding deposit.
Fails to take reasonable steps to enter into the tenancy agreement within the agreed timeframe.

5. Compliance with the Tenant Fees Act 2019

Any decision to withhold the holding deposit will be made in accordance with the Tenant Fees Act 2019. A written explanation will be provided if the deposit is retained.