Who Is Responsible for Repairs in a Managed Block? A Guide for Landlords and Leaseholders

Managing a block of flats or apartments comes with a unique set of challenges, especially when it comes to repairs and maintenance. At Curlett Jones Estates, we manage blocks of all sizes across the UK, from large developments for major developers to smaller leasehold properties. One of the most common questions we hear is: who is responsible for repairs in a managed block?

Understanding responsibilities can prevent disputes, reduce costs, and ensure that both landlords and leaseholders enjoy a well-maintained property.

Responsibilities of the Freeholder or Managing Agent

In most managed blocks, the freeholder, or the managing agent acting on their behalf, is responsible for maintaining the structure and communal areas of the building. This typically includes:

  • Roofs, gutters, and external walls
  • Communal corridors, lobbies, and stairwells
  • Shared gardens, car parks, and driveways
  • Heating, plumbing, and electrical systems that serve more than one property
  • Fire safety equipment and emergency lighting

At Curlett Jones Estates, we take this responsibility seriously. Our proactive approach to block management means we schedule regular inspections, anticipate potential maintenance issues, and coordinate repairs quickly to minimise disruption and costs.

Responsibilities of Leaseholders

Leaseholders, on the other hand, are usually responsible for repairs and maintenance within their own flats or apartments. This typically includes:

  • Internal plumbing, electrical, and heating systems contained within the property
  • Decoration of walls, ceilings, and floors inside the flat
  • Repairing damage caused by the leaseholder or their tenants

However, leaseholders contribute to the maintenance of communal areas through service charges, which fund repairs, insurance, and general upkeep of shared spaces.

Shared Responsibilities and Dispute Prevention

Sometimes the line between freeholder and leaseholder responsibility isn’t clear. Common areas of ambiguity include:

  • Leaks affecting multiple flats
  • Structural issues that impact individual properties
  • Heating or boiler systems shared between flats

Our team at Curlett Jones Estates helps navigate these grey areas, ensuring transparency and clear communication with all residents. By providing detailed reports, regular inspections, and clear guidance, we minimise disputes and keep everyone informed.

Why Professional Block Management Matters

Managing repairs in a block can be complex, especially for developers or landlords with multiple properties. A professional block management company like Curlett Jones Estates ensures:

  • Repairs are handled quickly and efficiently
  • Costs are managed and documented properly
  • Compliance with health, safety, and legal regulations
  • Residents are kept informed and satisfied

Whether it’s a large-scale development or a smaller block made up of leaseholders, our experienced team ensures the building remains safe, compliant, and well-maintained throughout the year.

Choose Curlett Jones for Your Block Management 

Understanding who is responsible for repairs in a managed block is crucial for landlords, leaseholders, and property managers alike. At Curlett Jones Estates, we provide expert block management services across the UK, bridging the gap between freeholders, leaseholders, and developers to ensure properties are maintained to the highest standard.

If you’re a landlord, developer, or leaseholder seeking professional block management services that take the stress out of repairs and maintenance, contact Curlett Jones Estates today. Let us help protect your investment and keep your residents happy.